Frequently Asked Questions

I specialise in infants during the first year of life. My services include:

• New Baby Support for babies from birth up to 12 weeks

• Gentle Infant Sleep Support for babies aged 4 to 12 months

• New Baby Support is available in‑home across London (weekday afternoons)

• Gentle Infant Sleep Support is delivered online, so I can support families wherever you are

Sessions are 4–6 hours long, always in the afternoons. This timing allows me to be fully present during a period when babies are often more unsettled and parents may be most in need of rest and reassurance.

Both options are possible. Some families prefer a one‑off session to ask specific questions, while others arrange a series of sessions for more consistent support in the early weeks. You’re free to choose what feels right for your family — there’s no requirement for a regular commitment.

For New Baby Support, many families book during pregnancy to secure preferred dates. For Sleep Support, most families book a week or two ahead.

That said, I understand that the need for help often arises suddenly. If you feel you need support now, please still get in touch — I sometimes have last‑minute availability and will always do my best to accommodate you.

Yes! I hold qualifications as an Early Years Practitioner (NCFE CACHE Level 3), a Maternity Nurse (OCN Level 5), and a Sleep Practitioner (OCN Level 6). I’ve also supported over 170 families in London through hands‑on experience in infant care.

No. My role is to complement — not replace — medical or health services. If I ever have concerns outside my scope, I’ll always signpost you to the appropriate professional.

No. My approach is gentle and attachment‑informed. I never recommend leaving your baby to cry alone. Instead, I focus on responsive strategies and sustainable rhythms that respect both your baby’s needs and your family’s wellbeing.

Absolutely. I encourage partners and other main caregivers to join in where possible. Shared understanding and teamwork often make the support more effective and reassuring.

Yes. During New Baby Support sessions, I can look after your baby while you rest, shower, or take a break. At the same time, much of my role is to guide you through gentle techniques and answer your questions, so you feel confident when I’m not there.

I don’t bring equipment, but I can guide you in choosing safe, evidence‑based essentials for feeding, sleep, and newborn care. I can also review your current set‑up and suggest adjustments to make life easier and safer.

I understand that life with a baby can be unpredictable.

• New Baby Support (in‑home sessions)

  • A 50% deposit secures your booking.

  • Please give at least 48 hours’ notice to reschedule.

  • With less than 48 hours’ notice, the deposit is non‑refundable, though I’ll always try to offer an alternative date.

• Gentle Infant Sleep Support (online consultations)

  • Full payment is due at the time of booking.

  • Sessions may be rescheduled with at least 48 hours’ notice.

  • If you cancel with less than 48 hours’ notice, I’ll provide a written summary of key guidance so you still receive support.

This approach helps me manage my time fairly and ensures I can continue offering thoughtful, unhurried support to every family.

You can request a booking directly via my online calendar, found on the Services or Pricing pages. If you’re unsure which service is right for you, I’d be happy to guide you — just reach out via the Contact page.